How do I contact HomeHero support?

Email our support team and include your task or order details so we can help quickly.

Most questions are answered here in the Help Center, so it's worth a quick search first. If you still need help, our support team is happy to step in.

Email us

Write to contact@globalmanagedproperties from the email address linked to your HomeHero account.

Help us help you faster

  • The title of the task or the order it concerns
  • What happened and when
  • Screenshots or photos if relevant
  • What you would like us to do

Problems with a job

If a booked job hasn't gone as agreed, start by reporting a problem on the order page rather than emailing. This keeps the payment on hold while the issue is being sorted out. See How do I report a problem with a job?

A word on safety

HomeHero will never ask for your password, and we will never ask you to pay or send ID outside the app. If someone claiming to be from HomeHero asks for this, don't respond and let us know.