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Getting started
All topicsWhat HomeHero is, how it works and how to create your account.
- What is HomeHero?HomeHero connects people who need help at home with local, independent service providers called Heroes.
- How does HomeHero work?A step-by-step overview of a task on HomeHero, from posting to payment release.
- How do I create an account?Sign up for free with email, Google, Apple or Facebook and choose to start as a Customer or a Hero.
- Can I be both a Customer and a Hero?Yes, one account works for both roles and you can switch whenever you like.
- How do I contact HomeHero support?Email our support team and include your task or order details so we can help quickly.
Browse by topic
Getting startedWhat HomeHero is, how it works and how to create your account.5 articlesFor customersPosting tasks, comparing offers and getting the job done.7 articlesFor HeroesFinding tasks, sending offers, house rules and getting paid.7 articlesPayments & feesService fees, payment protection and how money moves on HomeHero.9 articlesCancellation & refundsCancelling a booking, refunds and what to do when something goes wrong.7 articlesTrust & safetyDamage protection, verification, reviews, privacy and staying safe.8 articlesPremium & subscriptionsHomeHero Premium services, fixed quotes, the quality guarantee and recurring plans.7 articlesYour accountProfile, login, notifications, invites and deleting your account.9 articles
Still need help?Email contact@globalmanagedproperties — include your booking number if you have one.
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