How do I delete my account?

You can delete your HomeHero account at any time, as long as nothing is still in progress.

Before you can delete

Your account can only be deleted when there are:

• no open orders, meaning no booked jobs that are still awaiting completion, approval or a dispute decision
• no pending payouts, for Heroes

Finish, approve or cancel any open orders first. Heroes should wait until their last payout has been sent.

Subscriptions

If you have a Premium subscription, cancel it before your next billing date so you're not charged again. See How do I manage or cancel my subscription?

How to delete

• Go to Settings.
• Choose to delete your account.
• Confirm your choice.

What happens

Your profile and tasks are removed from HomeHero, and you can no longer log in. Some information, such as payment records, may be kept for as long as the law requires.

Just want fewer emails?

You don't have to delete your account. Turn off marketing and other notifications in Notification settings instead.