How do I change my notifications?
Choose which email and in-app notifications you receive for messages, offers, task alerts and news.
You decide what HomeHero tells you about and how. Go to Notification settings.
What you can turn on or off
For each type you can choose email and in-app notifications:
- Messages: new messages in your chats and messages on your tasks
- Offers: new offers on your tasks, and updates when your offer is accepted
- Task alerts: new tasks matching your categories and distance (for Heroes)
- Marketing: news, tips and offers from HomeHero; this is opt-in only
Our recommendation
Keep notifications for messages and offers switched on. Missing a message from a Hero or a customer can delay a job or cost you a booking.
Task alerts
The categories and distance for task alerts are set separately in Task alerts. See How do task alerts work?
Important account emails
Some emails are always sent, such as payment receipts, refunds and security notices, because they concern your account and money.