How can we help?

Finding tasks, sending offers, house rules and getting paid.

• How do I become a Hero?Create an account, switch to the Hero view, complete your profile and set up payouts.
• How do task alerts work?Choose categories, distance and how you want to hear about new tasks — instantly or in a daily digest, with quiet hours at night.
• Saving and following tasksTap the heart to save a task for later and get told when it changes, is booked or is cancelled.
• How do I send a good offer?Give one clear total price and explain exactly what is included.
• What rules do Heroes need to follow?The standards every Hero agrees to: honest pricing, punctuality, respect and good work.
• How do I set up payouts?Add your bank details in the Economy menu and complete a short identity check with Stripe.
• When do I get paid?Your payout is sent automatically once the customer's payment is released.
• What if the job turns out bigger than expected?Talk to the customer in the chat and make any price change through HomeHero, never on the side.

Browse by topic